OSS · IM System Service Fulfillment – Inventory Management
Module

Resource Management

Managing space, physical, and network resources in IM

Overview

The Resource Management module provides CRUD operations for all inventory resources in IM. Resources are either manually maintained by IT administrators or automatically synchronized from Matrix/eMatrix.

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Space Resources

Geographic areas — sectors, zones, and cities. Foundation for all address lookups.

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Physical Resources

Network hardware — ONTs, DSLAMs, OLTs, ports, cards, frames.

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Network Resources

Logical assignments — VLANs, IP addresses, exchange mappings.

Space Resource Management

Space resources define the geographic hierarchy used across all IM queries. They must be configured before any service provisioning can begin.

Geographic Hierarchy

Sector (Top)→Zone→City/District→Exchange/POP

ADSL and FTTH maintain separate zone/sector mappings in IM

Field Type Req. Description Example
Name string Yes Area/resource name (English) Cairo Sector
Code string Yes Area code — internal identifier, usually matches name with underscores CAIRO_1
Short Name string No Abbreviated name for UI display
Type string No Area type: Sector, City, Zone sector
Remark string No Free-text notes

Physical Resource Management

Physical resources track the actual network hardware assigned to subscribers. In the Telecom Egypt project, resources primarily come from OM or Matrix/eMatrix sync — manual addition is an auxiliary function.

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Adding resources is auxiliary in TE project

All resources will come from OM or be synchronized from Matrix/eMatrix in normal operations. Manual resource addition exists as a fallback for IT administrators only.

Physical Resource Types

ONT
Optical Network Terminal — customer-side FTTH device
DSLAM
Digital Subscriber Line Access Multiplexer — ADSL/VDSL aggregation
OLT
Optical Line Terminal — FTTH aggregation device
Frame
Physical rack/frame containing cards
Card
Line card in a DSLAM frame
Port
Subscriber port on a line card
Field Type Req. Description Example
ONT SN string No ONT serial number — primary search key for physical resources 4857F6A3
Customer Order ID string No Links physical resource to a service order
Created Time datetime No When the resource record was created in IM

Available Actions

Action Permission Description
Query All operators Search and filter resources by name, code, ONT SN, customer order ID, zone, sector, exchange
Add IT only Manually create a new resource record
Clone IT only Duplicate an existing resource row as a starting point for a new one
Modify IT only Edit an existing resource record
Delete IT only Remove a resource record
Import (XLSX) IT only Batch import resources from an Excel template file (.xlsx format)
Export (XLSX) All operators Batch export current resource list to Excel

Data Synchronization from Matrix/eMatrix

Zone, sector, and exchange data is synchronized automatically. Key points for developers:

  • •Sync is periodic — frequency defined in IM FRS and ISDs
  • •Sync covers: zone names, sector names, exchange IDs, DSLAM data, ONT inventory
  • •The resource query inputs per resource type are based on Matrix/eMatrix sync — what you can search depends on what was synced
  • •For automatically synchronized data, the log records old and new values of changed fields
  • •Sync schedule must not impact system performance — agreed with IT during deployment